In a small house neighborhood, care is separate from treatment. By “care,” we mean “to care for and cherish.”  It includes a smile, stories to share, and a hand to hold.

Elder assistants – our own specially trained nursing assistants – team up with a guide, a dietician, a chaplain, a quality of life coordinator, and a neighborhood housing coordinator to provide the care. This team bonds with the rest of the small house family, treating it as their own.

LPNs lead the treatment teams. They manage medications, coordinate treatments and deliver clinical needs. Team mates include licensed therapists for physical, speech and vocational rehab. They too, are part of the family. There are no medicine carts pushed down endless halls.  Here, the homey environment itself is part of the treatment!


The ultimate goal is to return home as quickly as possible. To that end, our licensed therapists create an individualized plan of small achievable goals. Even the easy-to-navigate, residential surroundings are therapeutic!

If you’re recovering from surgery, a hospital stay or an acute incident, your Otterbein neighborhood has a customized onsite therapy program for you. We don’t impose institutional schedules, meals or routines. Natural residential surroundings help make everyday tasks achievable and enjoyable.

You choose your activities, meal times, spa and therapy times. Both our elders and rehab residents set personal, motivating goals. Speech and language therapists help you improve your communications.  Occupational therapists build up your skills with day-to-day tasks. Our physical therapists treat injury or dysfunction with movement and massage.

The aim of every custom program is to help you become your best possible self. Rehabilitation isn’t just about your knee, or your hip, or your heart. It’s part of the big picture of you – we want you be your healthiest, most independent, involved in life, spiritually supported and happy.

Skilled Nursing

It takes a special person to be an Otterbein nurse. Here, nursing is more than scientific and technical skill. It’s a spiritual calling answered with compassion.

Our state-tested, specially trained nursing assistants, whom we call “elder assistants,” embody the small house difference.  They receive 120 additional hours of education in culinary skills, housekeeping arts and memory support care.  In addition, their enhanced communication skills and techniques help elders gain function, enjoyment and quality of life.

Registered nurses (RNs) and licensed practical nurses (LPNs) also staff our Neighborhood teams. They coordinate specialized care as prescribed by your physician. With their help, you follow an individualized and complete plan of care.

All our nurses advocate for your wellness and dignity. You are always encouraged to meet your fullest physical, mental, social and spiritual potential.

  • Physician on call 24/7
  • Licensed nurses on duty 24 hours a day
  • Nursing assistants on duty 24 hours a day
  • Emergency call system 24 hours a day
  • Medication administration
  • Therapeutic programming
  • Short-term rehabilitation and long-term care
  • Certified for both Medicare and Medicaid

Memory Support

Memory impairment doesn’t have to mean a loss of quality of life

Memory loss affects everyone differently. We value each person as an individual and recognize their different preferences and needs in order to provide a personalized memory care plan. Our memory support environment is safe and secure. But also comfortable and homey. Meaningful activities abound, geared to the interests and strengths of each resident. We do all we can to help each person retain as much independence as possible. 

Our specially-trained staff assesses individual needs and preferences as time goes on. New medical information and care innovations about cognitive impairment come to light every day. So our program evolves based on resident needs and current research. 

Otterbein is proud to offer the MUSIC & MEMORY℠ program. The music and memory program provides elders with mp3 players and personalized playlists based on input from their families. Their musical favorites tap deep memories not lost to dementia and can bring participants back to life, enabling them to feel like themselves again, to converse, socialize and stay present. For more on MUSIC & MEMORY℠ click here

Life Enrichment

We never stop working to help you achieve as much independence, meaning and satisfaction possible— in every aspect of your life.

Otterbein is a liberating experience. We take care of your basic needs, freeing you to become the person God wants you to be. And you become that person through life enrichment.

The way we see it, you have six aspects of life to be cared for: physical, spiritual, intellectual, social, emotional, and vocational. Given love and encouragement, these parts of you never cease to grow.

Abundant activities await you at Otterbein—educational, cultural, healthful or just plain fun. It doesn’t matter if you’re shy or outgoing. Your quality of life coordinator, your coach and a guide work with you to create a plan for optimal personal development.

  • Enjoying friends, entertaining family
  • Presentations, music and parties
  • Enjoying communal meals
  • Arts, crafts, cooking and baking
  • Cards, games, puzzles
  • Caring for garden plants
  • Scheduled bus trips to tourist spots
  • Chaplain and church visits
  • Enjoying the outdoors and sunshine
  • Wellness activities, such as fitness