Map of Southwest Ohio Hospice Service area
Warren, Butler, Montgomery, Preble, Greene, Clinton, Highland, Fayette, Hamilton, and Clermont counties.

Hospice extends to our Otterbein communities and neighborhoods, as well as southwest Ohio families who live nearby.

Otterbein Hospice can service patients in Warren, Butler, Montgomery, Preble, Greene, Clinton, Highland, Fayette, Hamilton, and Clermont counties.

For every member of our Otterbein family, it will inevitably be about the quality of life, not the quantity. At the end of life’s journey, we plan to be physically, emotionally and spiritually present to you and your loved ones.  Otterbein Hospice is about caring for your loved one in their home, wherever that may be.

We are proud to offer a dedicated and compassionate hospice team that our seniors deserve. Our nurses are responsive, involving you and your loved ones in all your care options, ensuring you comfort and relief. Our chaplain and social worker will be there sharing available resources and providing grief support with loving guidance. Your family will be consoled, and you will be at home, in every sense of the word.

When you tour Otterbein, ask to speak with someone from our hospice ministry.

In 2010, CEO Jill Hreben reflected on the remarkable success of the company she leads. Otterbein Senior Lifestyle Choices had a vibrant portfolio of services, each created to help a specific life stage.

From independent living, to assisted living, skilled nursing and all the types of care in between, the focus was on liberating seniors and partners from institutional thinking.

But there was nothing in place to celebrate the end of life for members of our Otterbein family. Should they choose not to pursue aggressive medical care when life expectancy is limited, must they be sent away to a hospice facility?

That didn’t seem right. It didn’t fit with Otterbein’s faith-based mission. Jill made her case to the Otterbein leadership, who agreed wholeheartedly that another ministry must be added to our call.

We are members of the following professional organizations:
National Hospice and Palliative Care Organization
National Association for Home Care and Hospice
Midwest Care Alliance
Ohio Council for Home Care and Hospice

Otterbein Hospice FAQs

There are a number of common misconceptions about hospice that have kept many people from receiving care that could have greatly improved the quality of their end-of-life experience. We hope the answers to the following frequently asked questions will help.

What is hospice?

Hospice is a philosophy of care and a service for those facing life-limiting illnesses as well as their families and caregivers. The focus is to help the patient experience peace, comfort and quality of life during their final months while offering support to their loved ones.

Who can benefit from hospice care?

Hospice offers comfort care to people who are coping with life-limiting conditions such as cancer, COPD, Alzheimer's, Parkinson's, ALS, diabetes, emphysema, multiple sclerosis and HIV/AIDS as well as cardiovascular, kidney and liver diseases. Otterbein Hospice specializes in hospice care for older persons.

When is the right time for hospice care?

Now is the best time to learn more about hospice and ask questions about what to expect from hospice services.  Although end-of-life care may be difficult to discuss, it is best for family members to share their wishes long before it becomes a concern.  This can greatly reduce stress when the time for hospice is needed.  By having these discussions in advance, people are not forced into uncomfortable situations.  Instead, patients can make an educated decision that includes the advice and input of family members and loved ones.

Hospice care may begin when the patient chooses to discontinue curative treatment, typically when their prognosis is six months or less. An individual plan of care focused on comfort measures and quality of life is developed in cooperation with the patient's physician, the patient and their loved ones.

Most families say that they wish they had initiated hospice care sooner due to the positive impact on both the patient and family.

How do I get started?

The best way is to ask for a free consultation.  Someone from Otterbein Hospice will meet with you in your home to discuss your situation and answer your questions.   While a doctor’s order is required to admit a patient to hospice care, anyone can make a referral, including a friend or family member.

If someone you know is living with a life-limiting illness and might benefit from our services, contact Otterbein Hospice at (513) 696-8540 and ask to speak with our clinical manager, who can work with you and the patient's doctor for certification into our program.

Typically, hospice care can begin as soon as we receive your doctor’s orders.

Where can my loved one receive hospice services?

Hospice is not a place!  Hospice is a service that can be provided wherever the patient calls home, including private homes or apartments, senior living communities, assisted living or, nursing homes.

Can I be cared for by hospice if I reside in a nursing facility or other type of long-term care facility?

Yes!   A person living in a nursing facility or long-term care facility can receive specialized visits from hospice nurses, home health aides, chaplains, social workers, and volunteers, in addition to other care and services provided by the nursing facility.  The hospice and the nursing home will have a written agreement in place in order for the hospice to serve residents of the facility.

Are services limited to Otterbein residents?

No.  While we serve residents of our Otterbein Lebanon Senior Lifestyle Community and our Middletown, Springboro and Maineville Neighborhoods, our ministry extends to people living in Warren, Butler, Montgomery, Preble, Greene, Clinton, Highland, Fayette, Hamilton, and Clermont counties.

Who will be involved in my loved one's care?

The caregiving team is a group of professionals from many disciplines – including physicians, registered and licensed practical nurses, state tested nursing assistants, social workers, bereavement counselors, chaplains and volunteers – who are specially trained in end-of-life care.

Taking a holistic approach, the hospice care team works in close collaboration not only to manage symptoms and minimize pain but also to address the emotional and spiritual needs that are part of the end-of-life experience for the patient as well as their family.

What is the difference between hospice care and palliative care?

Hospice care and palliative care share a similar focus: relieving the pain, symptoms and stress associated with serious illness.

However, hospice is end-of-life care for those who have a terminal illness with a limited prognosis, usually six months or less. The patient must have elected to cease curative treatment and to begin comfort care focused on managing symptoms and maximizing quality of life.

By contrast, palliative care can be provided at any time, regardless of the patient's diagnosis or life expectancy, and can be administered while the patient continues curative and life-prolonging therapies. Your doctor can refer you to a palliative care program or physician.

Who pays for hospice services?

People who have Medicare or a Medicare Advantage plan are covered for hospice care. Others use their Medicaid hospice benefit or private insurance.  The hospice benefit covers care pertaining to the terminal illness.

What is ACHC Accreditation?

Otterbein Hospice is accredited by the Accreditation Commission for Health Care.  Accreditation programs are voluntary---organizations who become accredited are going above and beyond what is required by regulations.  ACHC surveys our hospice to see whether we are providing care that meets defined quality standards.  These reviews look deeply into our hospice care including policies and procedures, medical records, personnel records, and in many cases also include visits to patients and families currently receiving care.